Maximize your revenue!

ViCo is designed to promote up-sells and cross-sells! Send the right offer to the right guest at the right time!

Your own branded app!

Standing out from the competition has never been easier!

Improve Guest engagement and satisfaction!

Our built-in tools will help you know your customer preferences better and resolve issues faster!

Everything that your guests need in the palm of their hands!

Your personalized app will become the best concierge you'll ever have!

Know More

We are experts in hotel guest experience!

How can your hotel benefit?

increase your revenue

Increase your revenue!

Improve your RevPAG (revenue per available guest) by organically promoting up-sells and cross-sells. With our push notification tool, send the right offer to the right guest at the right time!

Improve Guest satisfaction

Improve Guest satisfaction!

Powerful communication with guests is more important than ever. Receive instant feedback from your customers and solve any issues immediately!

Reduce costs

Reduce costs!

Thanks to the employee app ViCo allows hoteliers to save time and resources. Automate repetitive tasks and let your staff know what they have to do in real-time.

Keep in touch with your guests

Keep in touch with your guests!

Send personalized messages to each guest individually or use our push notification tool to send bulk messages to all of them! Let them know when their room is ready or if anything special going on in the hotel!

Increase Guest Loyalty

Increase Guest Loyalty!

A satisfied guest is a loyal guest. Send offers and greetings directly to their smartphone and allow guests to make reservations by integrating your booking engine with ViCo.

Reduce bad reviews

Reduce bad reviews!

Being in constant communication with your guests allows to identify unhappy customers. Take care of any issue before they leave your hotel and convert a bad review into a loyal client!

Take your hotel to the XXI century and attract younger generations!

Millennials are the generation that travels the most in all of history. They are in love with technology! Give them the kind of experience they are looking for!

Local experience

Local experience!

Let your guests know what's going on in your city from your app! Get a commission when they book a tour or any of the available activities.

Satisfy all your guest's needs with a few taps on their smartphones!

Main Features

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Digital Check In

Lines at the reception are a thing of the past! Allow your guest to check-in even before they arrive!

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Reservations

Allow your guests to access all of your services and book them in advanced with a few taps on their smartphones.

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Room Service

Visually appealing menus and push notification offers will boost your room service revenue.

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Housekeeping

Allow your guests decide when they want the room cleaned and let them know when the maid start and finishes cleaning.

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Direct Communication

Send an individual message to a specific guest or send bulk messages to all of them! Keeping your guests informed was never easier!

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Laundry and Ironing services

Provide a better experience by helping your guests with these unpleasant tasks.

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Valet Parking

Don’t make your guests wait! Let them know when their car is outside waiting for them!

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Room Supplies

Toilette paper missing? Let your guests order it without making it a big deal. Sell complementary products like beauty or dental kits, etc.

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Report Maintenance Issues

You cannot check everything all the time. Find out any issue immediately with this tool.

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Digital Check Out

We can adapt this feature to your operation so your guests' check-out experience is next level.

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Personalized Features

Do you need something else?

Let us know and we can build it for you!

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"I honestly didn't believe having a guest experience platform could make such a difference!
I´m glad that I took the chance to try something new!"

Francisco Vicent, Lux Apart Hotel Manager

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"Finally there is a way to interact with the hotel as I do in my everyday life! I ordered room service and everything just worked…"

Valeria Herrera, Guest at Hotel Brunetti

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"We noticed an increase in guest satisfaction and our online reputation improved since we implemented ViCo"

Martin Pasculli, Regina Hotel Manager

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"Intuitive and easy-to-implement solution. Our employees took no time to adapt and their job became easier"

Sergio Hernandez, Hotel Sennac Owner

Interested in learning more?

The best way to really understand how this technology works and how you can benefit from it is by seeing it in action. Please complete the form and one of our support team members will contact you!

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